Refund policy

APPAREL:

EXCHANGES CAN BE MADE WITHIN 7 BUSINESS DAYS IF PIECE IS UNWORN.

REFUNDS WILL ONLY BE GRANTED IF PRODUCT IS DAMAGED.

IF THERE ARE ANY COMPLICATIONS WITH YOUR ORDER, PLEASE E-MAIL INFO@NEWXBREED.COM

 

JEWELRY:

Return Eligibility

To receive a refund (for non-sale items), the return request must be submitted within 7 days of receiving your order.

Items must be:

- Unworn

• - In original condition

• - Returned with all packaging, tags and accessories

• - Free of scratches or signs of wear
  
  

Items that do not meet these criteria will not be eligible for a refund.

 

REPAIRS/ADJUSTMENTS: 

Repair & Size Adjustment Policy:

We proudly offer complimentary repairs and size adjustments on all eligible items.

If an item is returned with missing components, the customer will be responsible for the replacement cost of those materials. A $15 return shipping and handling fee applies to all repair and size adjustment services.